Back to top

Privacy Policy

Your privacy and security are important to you, important to us and we take them seriously.

This privacy policy explains how we collect data and use it in order to comply with the General Data Protection Regulation 2018 (GDPR), the Data Protection Act 1998 (DPA). This website complies with both the DPA and the GDPR.

For more information please visit www.eugdpr.org, www.ico.org.uk and www.gov.uk.

Handling Your Information

Keeping Your Information Secure

Any of personal information that you have provided to us (your name, email address, phone numbers and any other information) will be gathered, transported securely and held securely by us.

Keeping You Informed

If you have opted in to receive further information about our products or services, we will communicate with you about the services that we provide, additional services provided by us and other news which may be of interest to you. You will be able to choose to no longer receive emails from us at any point by clicking on the Unsubscribe link in the footer of any of the emails!

If you have not opted in to receive further information about our products or services, we do not keep this information in any format and you will only receive correspondence from us in direct response to the issue in hand.

Google Analytics

When someone visits our website, we use a third-party service called Google Analytics to collect information about visitor behaviour patterns. We do this so we can understand how visitors make use of the website and so we can improve its content and flow.

The information is available to us in only an aggregated format and we are not able to identify any individuals from the data that Google Analytics collects. Since the implementation of GDPR in May 2018, we have made sure that the IP address (the unique identifier of the PC, laptop, tablet or mobile that you are using) is anonymised so Google are not able to identify individuals to aggregate your online behaviour patterns.

For more information please visit www.google.com/analytics/.

Cookies Policy

Cookies are small text files stored on your computer which are used to enhance the experience when you browse the site and improve the way the site works.

How Does This Site Use Cookies

This website does not use cookies.

For more information please visit www.allaboutcookies.org.

Changes to this Privacy Policy

Our privacy policy is kept under regular review. This privacy notice was last updated on 1st October 2020.

Our Process

The creation of your own special piece of jewellery is 100% as important to us as it is to you. That is why we have such a careful design and creation process to make sure everything is exactly as you want, every step of the way.

The whole design and creation process can be done either in-person or remotely online.

  • Initial consultation to understand your idea and your budget
  • We also need to understand what metal you would like to use; 9 carat, 18 carat, yellow gold, white gold, platinum, silver
  • We will discuss the gems or gems that you would like included; diamond, emerald, ruby, sapphire, etc.
  • We create a hand-drawn pencil drawing of your piece
  • Our CAD engineer then creates a digital drawing including dimensions
  • You sign that off, allowing the project to move forward
  • Our CAD engineer then creates a wax model of your piece
  • Again, you sign that off so the project to move forward
  • We then cast your piece in the metal you have chosen
  • The piece goes under a thorough clean, size and polish process
  • Once complete we then set the gems using the initial CAD drawings as our specification
  • The piece then goes under a second thorough clean and polish process
  • Then it's time for you to see the finished piece and any problems fixed so you are 100% happy
We can translate your dreams into reality.